What is your return policy?

What is your return policy?

If you are unhappy with the quality of our product with a legitimate complaint, just return the product within 5 days of receipt of goods and we will either fix the problem or replace the dress. No Hassles.

 If you have to cancel your order you must do within the same day for a full credit until 10PM EST. Cancellations up to 3 days, which includes the date of your order,  are allowed but at a charge of $50 per dress and as long as we have not started your order.

Since our work is all made to order no cancellations are allowed after the 3rd day. To figure out what your allowable dates are please read our Guarantee page for more detailed information.

We are proud of our record of thrilled customers.  Just check out our  RAVES And GALLERY page.

Hurricane season delays can & do happen which can cause a delay in your expected ship date. Please order early if your wedding is in hurricane season. We do not pay for upgrades in shipments due to hurricanes or homeland security issues. We DO NOT allow cancellations for Acts of God, Security Reasons or Cold Feet.

Purchasing from us is a contract. Sales are made to order so check your invoice carefully as we are not responsible for mistakes in your invoice. Please take your purchase and future seriously. We like to feed our families. If you have any questions or concerns, please call us - you will find we are delightful to work with.

Again, we sincerely thank you for your patronage.

For further details click here.